The capability of a business to effectively protect information, data, and employee and customer privacy is underpinned by the ideas, customs, and social behaviours of that organization. Establishing the right culture when trying to impact the information security posture of a business is an essential element of the overall business strategy, and the foundation needed to be adopted by many.

We spoke to Gaynor Rich, Deputy CISO at BT about what she regards as the biggest challenges associated with creating the right security-oriented culture, the advice she would share with those starting along this journey, and how she views the current InfoSec landscape in terms of diversity and inclusivity.

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