Ping Identity: Securing the Modern Retail Ecosystem: From Checkout to Call Centre
This closed-door virtual roundtable brings together leaders from UK orgs retail to discuss how to continuously verify trust across both customer and workforce journeys. We’ll explore how leading retailers are strengthening fraud prevention, securing helpdesk and recovery moments, governing seasonal and third-party access, and reducing operational risk, all without adding friction that drives cart abandonment or customer churn. The session will focus on practical strategies to protect revenue, reduce cost-to-serve, and build trusted digital experiences across the retail ecosystem.