
Nasstar/Microsoft: From Hype to Impact: How Organisations Actually Drive Value from AI
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Discussing Points
Why some organisations turn AI into value – and most don’t
What can be learned from the high‑performing AI adopters identified in Microsoft’s 2025 Work Trend index: organisation‑wide deployment, mature agent use, and a cultural shift to embed AI directly into business workflows (not siloed pilots).
The three-phase journey from experimentation to impact
From AI assistants augmenting individuals, to agents operating as digital colleagues, through to agent-run workflows integrated into the fabric of the business.
Driving value with agentic AI, not just copilots
How leading firms move beyond simple GenAI chat and document generation to multi-agent orchestration, governed workflows, and measurable productivity gains across roles and functions.
From Hype to Impact: How Organisations Actually Drive Value from AI
AI adoption is no longer a side project – it’s the new operating system of high-performing organisations. Microsoft’s Frontier Firm research highlights a new class of businesses built around intelligence on tap, human–agent teams, and AI-driven workflows rather than isolated pilots. Frontier Firms are scaling faster, executing smarter, and turning AI from “experiments” into measurable business value.
In this roundtable, we’ll cut through the hype and unpack what it actually takes to drive value with AI.
Agenda
Welcomed attendees are integrated into a curated networking space, fostering direct interactions for ice-breaking and relationship-building before engaging in substantive, collaborative discussions.
Shifting to a sit-down discussion with drinks, this promotes open, thoughtful dialogue on a set topic agenda, aimed at fostering collaboration and deepening connections in a relaxed, supportive setting.
The evening culminates with a luxury meal, offering exquisite cuisine in an elegant setting, enhancing networking opportunities, and providing a memorable experience that strengthens professional bonds among attendees.
The finale features a wrap-up and Q&A session, where sponsors address the roundtable, followed by drinks and networking, enabling direct engagement and planning of actionable next steps in a collaborative environment.
About the hosts
Nasstar is a UK-based managed services provider with over 25 years of experience, employing around 780 staff, including 176 engineers. They deliver a broad range of services across cloud, data, AI, cybersecurity, secure networking, and managed IT, working with both private and public sector clients. In recent years, Nasstar has shifted focus away from legacy technologies to next-generation services, while restructuring its balance sheet to reduce net debt and streamline its portfolio. Their acquisition of KCOM’s National ICT services in 2021 expanded their scale and strengthened their presence in the public sector, followed by the launch of a dedicated channel business to better serve partners. With strong credentials in cloud and security and partnerships with major platforms like Microsoft and AWS, Nasstar is positioning itself for growth in the enterprise transformation market. However, the company faces challenges, including financial pressures, customer support concerns, and the need to manage internal change effectively following acquisitions and strategic pivots.
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