Team dynamics have been thrown into a state of flux during the past few years, as more businesses transition towards increasingly digitally-enabled operations and adapt to a hybrid working environment.

Many organisations have had to reassess the way in which they foster a culture of continuous learning and development, especially in the wake of the era of automation and AI, and have also had to evaluate the importance of a human-to-human customer focus.

We spoke to Dean Garvey-North, CTO of property management, development, regeneration & leisure company, Places for People, about the transformation of this dynamic, the impact this has had upon both the business and customers, and what he believes will support this continued transformation.

To listen to the full interview, please click below.

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